This privacy policy explains how Royalzino collects, uses, shares and protects the personal information of visitors and account holders. By using the site you agree to the practices described here.
We process the details you provide yourself, such as your name, email address, date of birth and payment details, along with technical data like your IP address, device and browser information and how you use the site. We also handle records collected to meet legal checks, for example documents supplied during verification. This information lets us provide the service, meet our legal obligations and keep your account secure.
Your data supports account management, payment processing, fraud prevention and compliance with obligations such as identity and age verification. Each use rests on a legal basis: performing the gaming contract, meeting a legal duty, a legitimate interest in security, or your consent for marketing, which you can withdraw at any time.
We share data only with the service providers needed to run the platform, for example payment and verification partners, or where the law requires it. We do not sell your personal information and do not pass it on for unrelated advertising.
We keep your data for as long as your account is active and afterwards only for as long as legal retention duties require, for instance in accounting and anti-money-laundering rules. Data no longer needed is securely deleted or anonymised.
Technical and organisational measures protect your data, including encrypted connections and restricted access. Because no system is completely secure, we ask you to protect your login details and to report any suspicious account activity so we can act quickly.
Some of the providers who help us run the service may process data outside Australia. Where that happens, we take steps to ensure the information keeps a comparable level of protection through appropriate contractual and security safeguards, and we share only what a given provider needs for its task.
You can ask for access to your data, request correction or deletion, restrict or object to processing, and withdraw a consent you gave earlier. To exercise these rights, contact us at [email protected]. We respond within the applicable timeframes and may first confirm your identity, so that no one else can obtain information about your account. If a response does not satisfy you, you may raise the matter with the relevant data-protection authority.
To prevent fraud and money laundering, we use partly automated checks, for example to flag unusual transactions or duplicate accounts. These support the security of your account and our legal compliance. Where an automated check leads to a decision that affects you, you can ask for a review by a member of staff and set out your point of view.
The site uses cookies, described in a separate policy, which you control through the banner and your browser settings. The service is restricted to adults aged 18 and over, and we do not knowingly collect data from minors; if we learn that a minor's data has reached us, we delete it promptly. This policy may change with the law, and the current version always appears on this page.
