Responsible Gambling

Royalzino wants play to stay a form of entertainment with a cost you choose in advance, not a way to make money or recover a loss. This page explains the tools the account offers, the warning signs worth knowing and where to find free, confidential help in Australia. Taking part is restricted to adults aged 18 and over.

Set limits before you play

The account includes limits for deposits, stakes, losses and session time, and we encourage you to set them while the decision is calm rather than mid-session. A deposit limit caps what can be added over a day, week or month; a session reminder marks how long you have been playing; and a loss limit stops the total running past a figure you are comfortable with. Limits can be tightened at once, while a request to loosen one takes effect after a cooling-off delay, so a spur-of-the-moment change cannot undo your own guardrail.

Take a break or self-exclude

If you need to step away, a short cooling-off period locks the account for a set number of days, and self-exclusion closes it to play for a longer stretch, from months to years. During self-exclusion we will not knowingly send you promotional messages, and access to play stays blocked until the period ends. Choosing to pause is a sign of control, not of failure, and it is often the most useful tool on this page.

Warning signs

Some patterns suggest gambling is no longer entertainment: staking more than you planned, chasing losses with larger bets, borrowing to play, hiding how much time or money is involved, or playing to escape stress or low mood. Money spent on gambling should be money you can afford to lose, and if betting starts to affect work, sleep, relationships or finances, it is time to slow down and seek support.

Protecting minors

Gambling is for adults only, and we verify the age of every account holder. If children share your device, keep your login details private, sign out after each session and consider filtering software that blocks gambling sites on family devices. Letting anyone under 18 use an account is a breach of the terms and can lead to closure.

Reality checks and your account history

Alongside hard limits, small habits help you stay in control. A periodic reality check reminds you how long a session has run, and your account history lays out deposits, withdrawals and time played, so the real picture is never hidden behind a single good or bad night. Reviewing that history now and then, rather than relying on memory, is one of the simplest ways to keep play inside the budget you set for entertainment.

Where to get help in Australia

If you are worried about your own gambling or someone else's, free and confidential help is available around the clock. Gambling Help Online offers 24/7 support on 1800 858 858 and through online chat and counselling. Lifeline is reachable on 13 11 14 for immediate emotional support. Speaking to someone early, setting firmer limits and taking a break are practical first steps, and our support team can help you apply account limits or self-exclusion whenever you ask.